Monday, August 2, 2010

Deutsche Post's revelation


Editor's note: under the protection of the government monopoly, Deutsche Post over the 500 years of worry-free. When it suddenly burst into the free market economy, have to go through from the product to the customer as the center of Nirvana. Deutsche Post has 30 years of computing experience, moved the mathematician Hari a project manager to help them address these difficult issues.

Under the protection of the government monopoly, Deutsche Post over the 500 years of worry-free. When it suddenly burst into the free market economy, have experienced some from a product-centric to customer-centric as Nirvana.

Deutsche Post headquarters in Bonn giant Deutsche Post World Net (German Post) lost as a government enterprise cover the head of the ring - it turned into a for profit private enterprise.

The company's main activities include: mail delivery, logistics and financial services. Privatized German postal service has grown rapidly, the 2000 turnover of more than 30 billion U.S. dollars. The company also adopted in the United States, Europe and Asia to buy companies, strive to become world-class delivery company.

But Deutsche Post fully aware that in order to achieve profit and sales targets, it must have a very important for all enterprises strategic asset - a deep understanding of the customer. In addition, Deutsche Post in Germany alone has 450 local delivery on the base, more than 80,000 business customers every day to deal with two million parcels. If you do not have a good way to quickly and efficiently handle the huge volume of business to track brought a lot of data, Deutsche Post will face serious logistical problems.

Deutsche Post has 30 years of computing experience, moved the mathematician Hari S. Chakrovertty a project manager to help them address these difficult issues.

Proof of Concept

Deutsche Post in 1998, started the project, in fact, the whole project began as a quality management solution. At that time, cargo department want to establish a quality system to obtain the key performance indicators. Chakrovertty proposed data warehouse should be established rather than the quality measurement system, because it can provide, including quality management, including more features.

In the assessment phase, Chakrovertty and his colleagues selected Teradata as a database because it is a decision support areas have been widely accepted and used in the database. Deutsche Post's original strategy of using a single database is Oracle, all legacy systems using Oracle database. And together with Deutsche Post's IT department, Chakrovertty started proof of concept, complete with the original data, a standard inspection procedures. The pilot convinced the company's management.

In the proof of concept stage, Chakrovertty assess the basic feasibility of the system.渚嬪锛屾槸鍚﹀彲浠ュ湪澶滈棿涓庤璐︾郴缁熺殑鍏跺畠鏁版嵁涓?捣鍔犺浇骞惰浆鎹簨浠舵暟鎹?寰峰浗閭斂姣忓ぉ瑕佸鐞嗕簩鐧句竾涓寘瑁癸紝绯荤粺蹇呴』淇濊瘉杩欎簺鍖呰9鐨勮窡韪暟鎹兘鑳藉疄鏃跺姞杞斤紝Chakrovertty璇达細鈥滄垜浠笇鏈涘湪涓ゅ埌涓夊皬鏃跺唴瀹屾垚銆傚鏋滈渶瑕?0灏忔椂锛屽氨涓嶅お鐞嗘兂銆傜粨鏋滄垜浠湪涓ゅ埌涓夊皬鏃跺唴鍚戠郴缁熷姞杞戒簡浠ュ墠涓変釜鏈堢殑鏁版嵁銆傗?

銆??Chakrovertty鍦ㄩ?鍨嬫椂涓昏鑰冭檻涓夊ぇ鍥犵礌锛岄鍏堟槸鍙几缂╂?锛氣?鎴戜滑浠庝竴涓緢灏忕殑鏁版嵁搴撳紑濮嬨?杩欎釜绯荤粺璇佹槑浜嗗畠鍙互蹇?鎵╁ぇ骞惰兘鍦ㄦ墿澶ц繃绋嬩腑涓嶆柇鏀硅繘銆傚紑濮嬫椂鎴戜滑浠呮湁6銆?涓敤鎴凤紝鐜板湪鏈?00澶氫汉鍦ㄤ娇鐢ㄨ繖涓暟鎹粨搴撱?鎴戜滑浠?鑺傜偣璁惧鎹㈡垚4鑺傜偣璁惧锛屽幓骞村張鎹㈡垚浜?鑺傜偣璁惧銆傝嚦浜庢暟鎹噺锛屽紑濮嬫椂鎴戜滑鏈?00GB鐨勬暟鎹紝浠婂ぉ鎴戜滑鐨勬暟鎹噺杈惧埌浜?.2TB銆傗?

銆??绗簩涓洜绱犳槸鎴愰暱鎬э紝寰峰浗閭斂闇?涓?釜鍙互瀛樺偍3骞存暟鎹噺鐨勭郴缁燂紝鑰屾瘡骞寸殑鏁版嵁閲忎负3TB銆?br />
銆??鍙﹀锛岃繍琛屾垚鏈繀椤诲緢浣庛?鍏跺畠浜у搧锛屽湪鏁版嵁搴撴墿澶у拰鏀归?鏃堕兘闇?鏈夌鐞嗗憳銆備娇鐢═eradata灏辨棤椤婚澶栫殑绠$悊鍛橈紝鍥犱负涓嶅繀瑕佽繘琛屾敼閫犮?鏁寸悊纾佺洏绌洪棿绛夌瓑宸ヤ綔銆?br />
浠庘?0鈥濆埌鈥?鈥?br />
銆??鏁翠釜椤圭洰鍒嗕簡鑻ュ共涓樁娈靛疄鏂姐?

銆??棣栧厛鏄0闃舵锛屽湪杩欎竴闃舵寰峰浗閭斂杩涜浜嗘蹇甸獙璇佸苟璇勪及浜嗘墍鏈夌殑鏁版嵁搴撱?OLAP浠ュ強鍚庣鍜屾娊鍙栧伐鍏枫?杩欎竴闃舵鏄粠1998骞?鏈堝埌12鏈堛?

銆??绗?闃舵鏄粠1999骞?鏈堝埌7鏈堬紝杩欎竴闃舵鐨勫伐浣滄槸涓鸿川閲忛儴闂ㄨ璁?0涓姤琛ㄥ拰涓昏缁╂晥鎸囨爣銆傚湪杩欎箣鍚庯紝椤圭洰缁勮繘琛屼簡鏁版嵁娓呯悊宸ヤ綔銆傛瘡澶╂櫄涓婏紝椤圭洰缁勪粠璁稿鍍廠AP璁拌处淇℃伅绯荤粺杩欐牱鐨勭郴缁熶腑閲囬泦鏁版嵁锛屽苟灏嗗叾鍔犺浇鍒版暟鎹粨搴撲腑锛屼粬浠彂鐜板巻鍙查仐鐣欑郴缁熸湁鏃朵細浜х敓閿欒鏁版嵁銆傚湪璇嗗埆鍖呰9鏃朵篃鏈夎澶氶棶棰橈紝鍥犱负鍘熺郴缁熸病鏈夊崟涓?殑鍖呰9鏍囪瘑銆傚弽澶嶆祴璇曡姳璐逛簡涓?簺鏃堕棿锛屽埌1999骞村簳锛岄」鐩粍瀹屾垚浜嗘暟鎹竻鐞嗗伐浣滐紝姣忓ぉ鍔犺浇鍒扮郴缁熶腑鐨勬暟鎹兘鏄纭湁鏁堢殑锛屽寘鎷璐﹀拰涓㈠け鎹熷潖淇℃伅銆?br />
銆??绱ф帴鐫?紑濮嬩簡绗?闃舵锛屼粠2000 骞?鏈堝埌10鏈?椤圭洰缁勪负璐ㄩ噺绠$悊鍜岄攢鍞缓绔嬩簡璁稿鍒嗘瀽鐭╅樀銆?br />
銆??鐩墠寰峰浗閭斂鎵?鐨勯樁娈佃绉颁负鈥滄暟鎹簱钀ラ攢鈥濓紝浠栦滑鍔姏鍔犳繁瀵瑰鎴风殑浜嗚В锛屽苟閽堝瀹㈡埛闇?鎻愪緵浜у搧鍜屾湇鍔°?

銆??鏁版嵁浠撳簱鐨勫疄鏂藉緢椤哄埄锛?涓湀鍚庨鎵?0寮犳姤琛ㄥ嚭鏉ヤ簡銆傛帴涓嬫潵鏄煿璁紝Chakrovertty棰勬兂鍩硅鍙渶瑕?涓鏈堟椂闂达紝浣嗗疄闄呯敤浜?骞村鐨勬椂闂淬?

銆??Chakrovertty璁や负濡傛灉灏嗘暟鎹泦涓埌涓?捣锛屽苟鏁欎細浜轰滑濡備綍浣跨敤 OLAP锛堝湪绾垮垎鏋愬鐞嗙郴缁燂級鍜屾姤琛ㄥ伐鍏凤紝浠栦滑灏卞彲浠ヨ嚜宸辫繘琛屽垎鏋愶紝涔熷氨涓嶅啀闇? IT 閮ㄩ棬浜嗐?浣嗘槸璁╂瘡涓汉鐞嗚В鏁版嵁骞剁煡閬撳浣曡繘琛屽垎鏋愬苟涓嶅鏄擄紝鑺辫垂鐨勬椂闂存瘮棰勮鐨勮闀裤?

銆??椤圭洰缁勪粠1999骞?鏈堝紑濮嬪煿璁紝涓?洿鍒?000骞村勾涓?杩欐椂闂存鍐咃紝鍑犱箮姣忎釜閮ㄩ棬閮藉煿鍏讳簡琚О涓衡?瓒呯骇鐢ㄦ埛鈥濈殑鍛樺伐锛屼粬浠槸鍏虫敞鐨勭劍鐐瑰苟鑳藉鐢熸垚鎶ヨ〃銆?br />
銆??鍛樺伐浠緢瀹规槗鎺ュ彈杩欎釜绯荤粺锛屽洜涓哄畠浣跨敤璧锋潵寰堢畝鍗曘?

鍔熷媼鍗撹憲

銆??鐩墠姣忓ぉ鏈?00涓敤鎴蜂娇鐢ㄨ繖濂楃郴缁燂紝浠呰川閲忛儴闂ㄦ瘡澶╁氨澶х害鐢熸垚 1200 涓姤琛紝鑰屼互鍓嶈川閲忛儴闂ㄦ瘡涓湀鎵嶄骇鐢熶竴涓姤琛ㄣ?

銆??杩愯惀閮ㄩ棬宸茬粡浣跨敤鏈郴缁熶袱骞翠簡锛屽洜涓轰粬浠槸绗竴涓笇鏈涘寤惰繜鍜屽浣曢伩鍏嶅欢杩熷仛鍑哄垎鏋愮殑閮ㄩ棬銆?br />
銆??钀ラ攢閮ㄩ棬鍒氬垰寮?浣跨敤杩欎釜绯荤粺銆備粬浠鍒掓牴鎹暟鎹粨搴撲骇鐢熺殑瀹㈡埛缁嗗垎甯傚満鏁版嵁寮?睍鐩撮偖娲诲姩銆?br />
銆??鏁版嵁浠撳簱椤圭洰瑙e喅浜嗗緢澶氫笟鍔¢棶棰樸?棣栧厛锛岀敤鏉ユ祴閲忎竴浜涗富瑕佺殑缁╂晥鎸囨爣锛氶?閫佹椂闂达紝涓㈠け鎹熷潖绛夌瓑锛涗箣鍚庤繕鏈夊瀹㈡埛鐨勭粏鍒嗭紝鍝簺鎸囨爣鏄剧ず椤惧灏嗚绂诲幓锛屼綍鏃剁鍘伙紵鏌愪釜瀹㈡埛鐨勪笟鍔℃槸鍚︽湁鍒╁彲鍥撅紵濡備綍鎻愰珮鏌愪釜瀹㈡埛鎴栧鎴风兢涓氬姟鐨勫埄娑︾巼锛屾槸鍚﹀瓨鍦ㄤ氦鍙夐攢鍞殑鍙兘鎬э紵

銆??閫氳繃杩欏绯荤粺锛屽痉鍥介偖鏀垮湪鍔姏浜嗚В瀹㈡埛涔嬮棿鐨勫樊寮傘?涓嶆槸姣忎釜鍥句功閿?敭浼佷笟閮戒竴鏍枫?渚嬪锛屼竴浜涘浘涔﹂攢鍞紒涓氬嚭鍞殑CD姣斿浘涔﹀锛涜繖涓紒涓氶?杩囦簰鑱旂綉鍑哄敭鍥句功锛岄偅涓嵈娌℃湁銆傝繖浜涘鎴峰崈宸竾鍒紝鑰屽痉鍥介偖鏀胯兘澶熸彁渚涗釜鎬у寲鏈嶅姟銆?br />
銆??寰峰浗閭斂閫氳繃鎻愪緵鏂扮殑浜у搧鍜屾湇鍔″潥鎸佷笉鎳堝湴鎻愰珮鏈嶅姟璐ㄩ噺銆傜幇鍦ㄥ皬鍨嬬殑鍟嗕笟椤惧鏈変簡涓?鏇存柟渚跨殑閭瘎鍖呰9鐨勬柟娉曘?浠ュ墠锛屼粬浠渶瑕佽嚜宸卞噯澶囦竴涓洅瀛愶紝璐撮偖绁紝鐒跺悗绛夌潃绉板寘瑁归噸閲忋?鐜板湪锛屼粬浠彧闇?浠庡痉鍥介偖鏀夸拱涓洅瀛愶紝濉ソ鍦板潃锛屽氨鍙互閭瘎浜嗐?瀵逛簬鏌愪簺瀹㈡埛锛屼粬浠繕鎻愪緵姣忔棩澶氭鐨勪笂闂ㄦ敹鍙栭偖浠舵湇鍔°?

銆??鏁版嵁浠撳簱绯荤粺鍦ㄥ痉鍥介偖鏀跨殑鍟嗕笟鎴樼暐涓紝鐗瑰埆鏄湪瀹冨悜鍏跺畠鍥藉鎵╁紶涓紝鎵?捣鍒扮殑浣滅敤鏄法澶х殑銆傛墍鏈夌殑鍒嗗叕鍙告垨鍒嗘敮鏈烘瀯浣跨敤涓嶅悓绯荤粺锛屾垚鏈皢鍗佸垎楂樻槀銆傛瘮杈冭?瑷?紝灏嗘墍鏈夋暟鎹兘褰掓?鍒颁竴涓腑蹇冩暟鎹簱灏卞鏄撳緱澶氫簡銆傚畠涓哄痉鍥介偖鏀胯妭鐪佷簡澶ч噺璧勯噾銆傚叕鍙告嫢鏈変簡缁熶竴鍙e緞鐨勬暟鎹紝姣忎釜浜洪兘鍙互閫氳繃鐩稿悓鐨勯?寰勬潵浜嗚В椤惧銆?br />
銆??姝e寰峰浗閭斂鍏徃棣栧腑鎵ц瀹樻墍鎸囧嚭鐨勶紝鍒?005骞村痉鍥介偖鏀垮笇鏈涙垚涓虹涓??浠栦滑甯屾湜鍒?005骞村皢鍏跺湪鐗瑰畾甯傚満涓殑浠介鎻愰珮涓??銆?br />





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